Make sure you have read the question and required materials and understand the material you read. Most courses are open-book tests to assist students in self-discovery. If you went through a 40 hour course with others doing the same course, you may like to e-mail other students and utilize group training methodology. NASP is happy to assist students with genuine difficulties that have made every effort to accomplish the required work. NASP will not give out answers to exam questions. For further help, please contact info@naspweb.com or call 1-800-922-2219 to access your records.

For our international students, registering for classroom courses is simple. First, you must register online and pay for the course while registering. We cannot issue a letter of invitation without payment first. Once you have paid, NASP will send you a letter of invitation so you may apply for your B1 VISA. Please allow 3 – 5 business days to receive your invitation letter via email.

You can find many of our forms by clicking here.

NASP’s Job Mart is FREE to post for up to a 2 month duration. Please visit our Job Mart form to create your own listing.

Please contact info@naspweb.com, or call 1-800-922-2219 for this information.

Yes. The payment plan is available for courses priced $1995 and above. A payment plan fee of 5% of the total cost of your course will be assessed and added to each of your monthly payments. Please click here to view our payment plan.

Please allow 3-5 business days for checks in USPS mail, as well as an additional 2-3 business days for administrative processing. Allow at least three weeks for mail shipped outside of the United States. For your protection, we advise you to keep a tracking number. Credit card orders are processed daily. For international customers, who do not wish to use a credit or debit card, you may opt to pay with a wire transfer. For further information, please contact info@naspweb.com, or call 1-800-922-2219 to access your records.

Please contact info@naspweb.com, or call 1-800-922-2219 to access your records.

Yes. A company purchase order may be submitted as a method of payment. Please contact the accounting department at accounting@naspweb.com, or call 1-800-922-2219 for approval on a purchase order (PO).

The information provided in each course is quite similar. However, many students prefer the instructor-to-student interaction, as well as networking potential, that you will only receive in a classroom format. In addition, there is more emphasis on training methodologies covered in the classroom, which is ideal for individuals who may be providing safety and environmental training in house. The benefit to the online version is less travel cost, and you may complete the course at your own pace. Either way, the certificate is the same.

Yes. NASP offers site-specific classes for OSHA, EPA, and DOT requirements. One course often meets multiple regulatory requirements and can be tailored to your company’s safety-related plans, programs, and policies. Click here for details.

Students have up to six (6) months from the date of purchase to complete a course.

Students may request up to a six (6) month extension by completing an Extension Request Form and returning it to info@naspweb.com. The Extension Request Form may be accessed here.

NASP exams allow two (2) attempts to make a passing score of 80%. After two attempts, the exam is no longer accessible. Additional exam attempts may be purchased for a small administrative fee. To purchase additional exam attempts, please contact info@naspweb.com or call 1-800-922-2219.

Tests are open book. You can utilize your course materials during exams.

No. NASP courses are designed as stand-alone courses and must be completed in full for students to receive certificates. However, students may find that knowledge from completed outside coursework assists them in completing NASP courses. Please note that the Safety Professional Certificate and Safety Director Certificate certificates require prerequisites of which one option is completed degrees.

Exams are not timed. However, you are required to complete exams in one session. Exiting from the exam before results page will result in a failed attempt.

No. For each question, you must click the “Submit” button to finalize your answer. Be certain that you have selected the answer that you want before you click submit. Once you submit your answer, it cannot be changed. As soon as you submit your answer, you will be informed if you are correct or incorrect. If your answer is incorrect, make a note of the question content so that you know which section of the course to review.

Go to Client Login in the top right corner or click here.

Please allow 5-10 business days in order for us to review your score and issue your certificate. For our international students, some delays through the US Postal Service can be expected. Occasionally, customs will open packages for security reasons and then not send packages to their final destination. To avoid this, student can request expedited service through United Parcel Service (UPS) for an additional charge. For further information, please contact info@naspweb.com or call 1-800-922-2219 to determine UPS shipping costs.

You may exchange any distance learning certificate for another topic, prior to downloading or accessing course material. We will simply apply your payment towards the new topic. However, if course material has been accessed, then it cannot be exchanged. Under no circumstances will NASP refund a student’s money AFTER seven (7) days of initial purchase for any reason. If it is seven days or less, student will be entitled to refund if he/she has NOT downloaded material minus a 20% processing fee.

We hope you do not have to cancel; however, if you need to cancel, cancellation notices received in writing seven (7) or more days before the first day of class will be refunded in full, minus a 10% admin fee. Cancellations received less than seven (7) days before the first day of class will be refunded 75% of the course fee in the form of an NASP Voucher for future training. Unused Vouchers expire one year after the date of issue. Substitutions are welcomed. No shows and cancellations received after the start of class will not be eligible for a refund. This policy will be enforced so please plan ahead. If you need to cancel call us at 800 922-2219 and speak to a customer service representative for assistance.

In the unlikely event that a course must be canceled by NASP, student will receive a full reimbursement of tuition costs. NASP is not responsible for travel and per diem that may be incurred by student. This includes, but is not limited to, airfare, hotel accommodations, rental vehicles, or meals.

Return/Refund Policy for Distance Learning Certificates and Products
Under special circumstances, NASP will consider accepting a return on undamaged items within 10 days of the original delivery. You are responsible for the return shipping costs and will be charged a restocking fee of 20%. No returned merchandise will be accepted without a Return Material Authorization (RMA) number. We will credit you in the same manner as your original payment within 30 days of receiving the returned item. In all cases, any returns must be authorized by an NASP representative. To obtain a RMA number or receive further details regarding our return policy, please contact us at info@naspweb.com or 1-800-922-2219.

In the event that the client cancels the class, the client will be responsible for cancellation damages as outlined below:

• Cancellation over 3 months prior to event = 0% fee of total invoice
• Cancellation 1 – 3 months prior to event = 10% fee of total invoice
• Cancellation seven days up to 1 month prior to event = 25% fee of total invoice
• Cancellation less than seven days prior to event = 75% fee of total invoice
• Cancellation within 72 hours of event = 100% fee of total invoice

Refunds for membership for both domestic and international students will not be available. Once you become a member, you have immediate access to our comprehensive library of safety related material. However, in the unlikely event that you are not satisfied with your member benefits, you can apply this credit to any of our other safety courses.

See our Financial Aid page for information regarding scholarships and VA benefits. If you would like to apply for a scholarship, please email your request, including specific details, to info@naspweb.com.

You can receive GI Bill reimbursement for licensing and certificate tests. Click here for more information.

Most NASP Courses must be renewed within three (3) years of the original certificate date. Some courses require annual recertification, depending upon specific OSHA or EPA requirements. You may find specific information here. For more information on professional recertification, please contact Member Services at 1-800-922-2219.

If you miss your recertification date, you have thirty (30) days after your expiration date to renew your certificate online by making the recertification payment and completing the recertification test. If your recertification is more than thirty (30) days past your expiration date, additional recertification fees will be assessed and you will need to contact info@naspweb.com or call 1-800-922-2219 to process your renewal payment. If you are more than one year past due on renewal, you will need to retake the course at the standard tuition rate.